Carers Information Service: Website Privacy Policy

The following information refers to our website. To find out more about how the Carers Information Service looks after your personal data, please download our full Privacy Statement (opens as PDF file). You can also request a copy by emailing email hidden; JavaScript is required or visiting the Carers Support Centre.


We also have a website ( which automatically collects information on how you use it via ‘cookies’. We use cookies to measure how people use our website, which helps us improve our website and your experience as a user. Cookies do not allow you to be personally identified.

We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

Most browsers allow you to refuse to accept cookies. Blocking all cookies will have a negative impact upon the usability of many websites. If you block cookies, you will not be able to use all the features on our website.

For more information on cookies, visit:

Google Analytics

When you use our website, we use Google Analytics to collect anonymous information about your computer, including your IP address, operating system and browser type. This means we can monitor and report on the effectiveness of the site and help us improve it.

You can opt out of Google Analytics tracking your website use by using the Google Analytics Opt-out Browser Add-on:


We use a third-party provide to host our website. This site is hosted by Fast2Host: 


If you fill in the email sign-up form on our website, we will capture your full name and email address. When you sign up, you can select which emails you wish to receive from the options provided. If you submit your details, you will receive regular emails from the Carers Information Service according to your selected preferences.

You may also have selected to receive emails from us via completion of our registration form or a verbal request. We will then sign you up by adding your full name and email address on your behalf, and you will receive regular emails from us according to your selected preferences. You can update your preferences at any time.

Your data will be stored securely on the third party provider, Mailchimp. We also gather statistics on email opening and clicks using Mailchimp. For more information on how Mailchimp stores your data, read their privacy policy.

You are welcome to unsubscribe at any time and your details will then be deleted from the Mailchimp database. Your data will not be passed on to third parties. To unsubscribe, scroll to the email footer and click unsubscribe. 

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